Privacy Policy

Effective Date: December 18, 2025

This Privacy Policy explains how Misty Lava (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or make a purchase. We are committed to respecting your privacy and being transparent about how your information is handled.

Information We Collect

When you interact with Misty Lava, we may collect the following types of information:

Personal Information

Name, email address, billing and shipping address, phone number, and payment information when you place an order or contact us.

Order & Customer Information

Details about the products you purchase, order history, and any communications with customer support.

Device & Technical Information

IP address, browser type, time zone, cookies, and similar technologies used to improve site performance and security.

Usage Information

Information about how you browse and interact with our site, such as pages viewed, time spent, and referral sources.

How We Use Your Information

We use your information to:

  • Process and fulfill orders, payments, and deliveries

  • Communicate with you about orders, updates, and customer support

  • Improve site functionality and personalize your experience

  • Send marketing or promotional emails only if you opt in

  • Comply with legal and regulatory obligations

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties only as necessary to operate our business, including:

  • Service Providers: Payment processors, shipping carriers, ecommerce platforms, and email service providers

  • Legal & Compliance: When required by law or to protect our rights and business

All service providers are required to protect your information and use it only for authorized purposes.

Cookies & Tracking Technologies

Misty Lava uses cookies and similar technologies to:

  • Enable core site functionality

  • Analyze site traffic and performance

  • Improve user experience

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect certain site features.

Your Privacy Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • Right to Know: Request information about the personal data we collect, use, or disclose

  • Right to Delete: Request deletion of your personal information (subject to legal exceptions)

  • Right to Opt-Out: Opt out of the sale or sharing of personal information (we do not sell personal data)

  • Right to Correct: Request correction of inaccurate personal information

  • Right to Non-Discrimination: You will not be penalized for exercising your privacy rights

To exercise these rights, email us at hello@mistylava.com with the subject line “Privacy Request.” We may need to verify your identity before processing your request.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Misty Lava is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Misty Lava
Irvine, California
Email: hello@mistylava.com